Privacy Policies

Sea's The Day Snorkeling With Chala and/or its subsidiaries, parents, related parties and affiliates (collectively and collectively, the “Company”), we greatly value your privacy and trust. Therefore, we strive to ensure that you are aware of the measures we implement to protect the privacy, integrity, processing, and security of your personal data. We do this in strict compliance with the Federal Law on Protection of Personal Data held by Individuals of the country of Mexico, promulgated in the Official Gazette of the Federation on July 5, 2010 (known as the "Ley de Datos Personales").

Legal information

SEA’S THE DAY WITH CHALA S.A. de C.V is a company registered in Mexico and follows all regulations imposed on any company operating in Mexico. This means that we are a 100% legal entity, we file taxes and follow common business rules.
With tax address is Calle Costa Sur Km 6.5, Zona Hotelera Norte, 77600 Cozumel, Q.R.

Information gathering

By using the contact form on our website to communicate with us, you will provide certain personal information, such as your first name, last name, email address, telephone number and any other relevant details you consider necessary for the enquiry. We are committed to protecting your privacy and using the information provided solely for the purpose of responding to your inquiry and providing you with the best possible service.

Use of Information

The personal information that you provide us through the contact form will be used only to respond to your query and provide you with the requested information about our tours and services.
The Company is obliged to keep confidential the information it receives from the User that has such a character in accordance with the legal provisions applicable in the United Mexican States.
We will not share your information with third parties without your express consent, unless required by law or to comply with legal process; the company assumes no obligation to keep confidential any other non-confidential information that the User provides to it.

Use of non-confidential information.

By using the Portal, the User authorizes the Company, but not limited to, to use, publish, reproduce, disclose, publicly communicate and transmit non-confidential information, in terms of the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, in the Federal Copyright Law, in the Federal Consumer Protection Law and in any other applicable Mexican law.

Security of the information

We are committed to protecting the security of your personal information and taking all reasonable measures to prevent unauthorized access, misuse or disclosure of your data. We use physical, electronic and administrative security measures to protect your information against loss, theft and unauthorized use.

Conservation of Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless longer retention is required or permitted by law.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time without prior notice and/or consent of the User, so we recommend that you review it periodically to be aware of any changes each time you intend to use the portal. Changes will come into effect as soon as they are posted on our website.